24/7 helpline, designed for life’s unexpected
Provide employees with a 24/7 telephone number for immediate help from accredited counsellors. For when the unexpected strikes.
Instant support for your people, peace of mind for you.

How it works
Employee rings helpline
The phone number is easily accessible via our platform. A BACP-accredited counsellor who is equipped to help in urgent situations will answer the employee’s call.
The helpline is open 24/7 hours a day, 365 days a year.

Counsellor assesses risk level
No triaging, no call backs, no signposting. Our counsellors assess for risk in the moment and draw up an appropriate plan to help immediately.

Employee receives appropriate support
Whether they’re experiencing a difficult situation and want to talk it through, or are in immediate danger and need help - they’ll get the care they require, right when it’s needed.

One wellbeing partner, all employee needs. Imagine...
You want more than an EAP
From immediate support to long-term growth, we take care of your growing spectrum of employee needs. The helpline integrates hand-in-hand with our proactive 1:1 mental health and coaching sessions.
You’re juggling too many providers
We cover your employees from crisis to thriving. From suicidal thoughts to anxiety, neurodiversity & parenting, therapy to coaching, we do it all.
You really care
Tick boxes are out. Caring is in. With the 24/7 helpline & proactive support combo, you go beyond tick boxes and token gestures, and into a living, breathing culture of care.
Serious situations, in safe hands
Our helpline counsellors are fully accredited by the BACP, and trained to respond to urgent situations.

Joined-up reporting
Giving employees the support they deserve

See if MYNDUP is right fit for your organisation
