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24/7 helpline, designed for life’s unexpected

Provide employees with a 24/7 telephone number for immediate help from accredited counsellors. For when the unexpected strikes.

Instant support for your people, peace of mind for you.

How it works

Step 1

Employee rings helpline

The  phone number is easily accessible via our platform. A BACP-accredited counsellor who is equipped to help in urgent situations will answer the employee’s call.

The helpline is open 24/7 hours a day, 365 days a year.

Step 2

Counsellor assesses risk level

No triaging, no call backs, no signposting. Our counsellors assess for risk in the moment and draw up an appropriate plan to help immediately.

Step 3

Employee receives appropriate support

Whether they’re experiencing a difficult situation and want to talk it through, or are  in immediate danger and need help - they’ll get the care they require, right when it’s needed.

One wellbeing partner, all employee needs. Imagine...

The helpline's perfect for you if...

You want more than an EAP

From immediate support to long-term growth, we take care of your growing spectrum of employee needs. The helpline integrates hand-in-hand with our proactive 1:1 mental health and coaching sessions.

You’re juggling too many providers

We cover your employees from crisis to thriving. From suicidal thoughts to anxiety, neurodiversity & parenting, therapy to coaching, we do it all.

You really care

Tick boxes are out. Caring is in. With the 24/7 helpline & proactive support combo, you go beyond tick boxes and token gestures, and into a living, breathing culture of care.

Serious situations, in safe hands

Our helpline counsellors are fully accredited by the BACP, and trained to respond to urgent situations.

Joined-up reporting

Giving employees the support they deserve

We collect anonymous feedback. Here are some of our faves.
"Love the support you are giving me through the experts.. I feel supported and more confident in doing my job as a manager"
Employee at
Insights logo
“Your service is so accessible and non-intimidating. I had never done talking therapy or coaching before and can't believe how beneficial I have found it”
Employee at
Momentum logo
"This is such a great service in challenging times. Have been recommending it to everyone in my team as well as the wider business!"
Employee at
FutureBrand logo
"The best hour I've spent in a long time".
Employee at
McCann logo
"I am so thankful to MYNDUP and my employer for bringing us together. I hope to pay it forward one day. Thank you MYNDUP team. You're saving my life!!!"
Employee at
Eastdil secured logo
"Just really grateful to have this available. I couldn't find any other resources to help, having tried my GP and Employee Assistance Programme. This is the first time I've found something I feel has helped me. Thank you!"
Employee at
Insights logo
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See if MYNDUP is right fit for your organisation

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